Report Bad Clients. Check New Orders.

Query our database for reports from other companies.

FraudRecord is a free service for online service providers, such as hosting companies, online merchants, network providers, or any other company operating online. It is designed to help them combine their knowledge and combat misbehaving clients. Our member companies can report unpleasant clients to FraudRecord, so when the same client moves to another company, the new company can check the client's history using our service and act accordingly.

FraudRecord provides client reports when a company queries our database for a client with a previous report. Even a single email address, IP address, or client name can be used to match a client report. Our service also provides the level of misbehavior, report reliability, and detailed information about the report reason. If you query a client with FraudRecord and there is a match, you can evaluate the report and decide whether to take precautionary measures.

We offer API access, integrations for popular billing systems, and a web interface to submit reports or query our database.

All sorts of misbehavior can be reported.

We let you decide which ones are important to you.

Member companies can submit reports about clients for a wide range of reasons. With a severity score between 1 and 10, and a detailed description, you can report anything from chargebacks to clients who have threatened your staff or company.

When you query a client, you will see all the information submitted by the reporting company. All private client information is heavily encrypted, so you will only see the encrypted version of the client's data. This ensures that no one can access the actual client information without having the same client registered with them.

Query History of 12 years

Premium feature that allows you to see if clients were queried in the past by others.

Query History offers a unique insight into the history of clients. It allows you to see if clients were queried in the past by others, approximate dates, occurrences, and the activity of the companies querying them.

This allows you to understand the behavior patterns of clients even if they were not reported. For example, if a client was queried multiple times by different companies, but received zero reports, it may indicate that the client is not a problem and behaves well on other companies.

A client with a long history of queries and no reports may be a better client than one with no reports and no query history. It may indicate that the client works with several other companies and keeps a good relationship with them. It can also help you identify clients who may have been reported in the past but have since improved their behavior. It can even help you identify clients who are trying to hide or exaggerate their past.

Fraud Watch

An incredible tool to protect your business from fraud via automated monitoring of your existing clients.

We have introduced a new premium tool called Fraud Watch, which helps protect your business from fraud committed by your existing clients. It allows you to monitor your clients and receive alerts when they are reported by other companies.

When you submit a FraudWatch for a client, we will automatically monitor their information and compare it against new reports. You will receive an alert if the client is reported by another company, even after they pass your initial fraud checks, allowing you to take action before the client becomes a problem for your business.

For example, if your client is suddenly reported for chargebacks by other companies due to their credit card turning out to have been a stolen one, you can take action to prevent the client from making chargebacks to your company as well. Or if your client is reported for spam by other companies, you can review their privileges on your own systems to identify whether they have been sending spam on your servers too.

Create Teams and Team Members

Now you can add team members to your company profiles.

Multiple team members can participate for a single reporter profile. Team members can report clients, query the database, and add FraudWatch monitors. The permission system supports multiple owners and members, each with defined access levels for managing team activities.

Owners have full control over the reporter profile, including adding and removing members, updating or deleting the reporter profile, or subscribing to premium features.

Team members can report clients, query the database, and add FraudWatch monitors. They can also view the query history of the reporter profile.

Personal Data Monitors

New feature to monitor your own personal data for reports.

Now you can create monitors for your own personal data and search our database for reports against you.

A subscription of $6 per year allows you to automatically monitor your data and receive instant notifications when your personal data is reported by other companies.

Personal Data Monitors are designed to help you stay informed about reports that include your own data. You can create monitors for your name, email address, phone number, or any other personal information you want to keep track of. You can even pubicly respond to reports made against you.

Respond to Reports

Clients can respond to reports made against them, and companies can submit counter-responses.

We have introduced a new feature that allows clients to respond to reports made against them. This feature enables clients to provide their side of the story and helps companies make informed decisions.

Companies can then submit counter-responses to the client, allowing for a dialogue between the reporting company and the client. This feature is designed to promote transparency and fairness in the reporting process.

Instant email notifications are sent to either party when a response is made. Responses are publicly visible in the report details on FraudRecord, allowing companies to review the client's response and take appropriate action.

Intricately Crafted Dashboard

Hundreds of small features to make your experience better.

We have put a lot of effort into creating a user-friendly dashboard that is easy to navigate and use. The dashboard is designed to provide you with all the tools you need to manage your reporter profiles, reports, queries, fraud watches, personal data monitors, subscriptions, and personal settings effectively.

We offer many features to enhance your experience and security, such as two-factor authentication, quick access to frequently used actions, customizable settings, and a responsive design that works well on all devices.

We have also improved the report and query result pages to provide you with more information and better usability.