Feature Request - Automatically check order and warn admin?

[kunnu]

Hello,

I like fraudrecord and Its a easy to check records but It would me more helpful If Fraudrecord automatically check orders and If found record on FraudRecords site then notify admin or staff.


Thanks

[Zap5 Networks]

+1 vote

[webalternative]

+1

[kunnu]

This feature can save us from many spammers, fraudsters

[FRCorey]

+1 this as well

Order placed
Checks Maxmind Pass then
Checks FraudRecord Pass
Accept Order

[WHMCS Services]

+1 this as well

[EthernetServers]

I would like to see this, but instead of warning staff, automatically blocking the order and outputting a message to the customer. E.g: Your order has been flagged as malicious. Please contact sales for more information.

In 99% of cases when an order comes through with FR points, we will simply cancel and refund the order (to prevent a chargeback). Depends on what the report is for.

Would be extremely helpful.

[WHMCS Services]

If any one need me to add this on module you can email me

[undercovervixen]

+1 vote I would love to see these features build in the system.

[torpix]

Good idea +1 

[panacheweb]

this could be done as a hook in whmcs.. when order placed, do this that and that..

[gozen]

+1 this as well

Order placed
Checks Maxmind Pass then
Checks FraudRecord Pass
Accept Order

+1

[JayFromEpic]

I am more than willing to donate some development time to this as I was just thinking the same thing

It would be excellent if orders could be placed in a pending status if they dont pass the fraudrecord check until a sales/verification rep can review the order.

[panacheweb]

I am more than willing to donate some development time to this as I was just thinking the same thing

It would be excellent if orders could be placed in a pending status if they dont pass the fraudrecord check until a sales/verification rep can review the order.

if you are willing to donate your update to add into the module currently offered.. that would be appreciated.

I could go with having it make a ticket and adding a private note to support ticket, and adding a public message to the client, that states a support ticket has been opened regarding your order.

or other option is to mark it as fraud as well.

[trevor411]

+1 to this

I would like to see this, but instead of warning staff, automatically blocking the order and outputting a message to the customer. E.g: Your order has been flagged as malicious. Please contact sales for more information.

In 99% of cases when an order comes through with FR points, we will simply cancel and refund the order (to prevent a chargeback). Depends on what the report is for.

Would be extremely helpful.