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Author Topic: My clients showing up as i have reported them to fraudrecord in whmcs  (Read 18412 times)

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Offline EksoKen

  • FraudRecord Member
  • *
  • Posts: 3
Hello

I tried run a fraudrecord check today and a lot of my clients was popping up as recorded, when i clicked at show report its comming up that i have reported them but they are not showing in MY REPORTS at fraudrecords website and i have never reported them.

Can anyone help me sort this out?

Offline harzem

  • Administrator
  • *****
  • Posts: 82
Hi,

Can you provide some screenshots so i can see the problem?

Offline EksoKen

  • FraudRecord Member
  • *
  • Posts: 3
Sure, where should i send it?
I am not comfortable to post it open.

Anyway the issue is:

1. when i run a fraudrecord check where all clients is selected fraudrecords whmcs module gives back a lot of reports on many of my active clients.

2. when i open show report it displays that i have reported them, which i of course dont have as they are active clients.

3. When i access my reports here on the site the reported clients is not showing up which means they are not reported so there has to be something in the callback from fraudrecord to whmcs.

Offline harzem

  • Administrator
  • *****
  • Posts: 82
You can send screenshots to contact@fraudrecord.com

I'm sure we will find and fix the problem, we will just need to determine the cause properly.

Offline EksoKen

  • FraudRecord Member
  • *
  • Posts: 3
Thanks, i will  :)

 

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