Recent Posts

41

FraudRecord Technical Support / Re: Wildcards in searches

« Last post by Gautreaux on December 20, 2017, 10:04:06 AM »

Hi Harzem, what's the difference between 'notice' and 'report'?

42

FraudRecord Technical Support / Re: When will I be added to sponsored company list? :)

« Last post by harzem on December 12, 2017, 09:19:06 AM »

All done!

43

FraudRecord Technical Support / Re: When will I be added to sponsored company list? :)

« Last post by serverhand on December 12, 2017, 08:24:41 AM »

You should have been added to the list automatically, there may have been an error in our system.

If you can PM me your paypal address I'll check the transactions

A-ha!  I know my Paypal address is different than my account address-- I used to use a different domain for my company, then switched recently. 

44

FraudRecord Technical Support / Re: When will I be added to sponsored company list? :)

« Last post by harzem on December 12, 2017, 07:26:33 AM »

You should have been added to the list automatically, there may have been an error in our system.

If you can PM me your paypal address I'll check the transactions

45

FraudRecord Technical Support / When will I be added to sponsored company list? :)

« Last post by serverhand on December 11, 2017, 06:13:14 AM »

Hello,

I have a pending change to my reports profile and I also became a sponsor.  Will you update my info and add me to your list?

Kindly,

Dustin

46

FraudRecord Technical Support / Re: Wildcards in searches

« Last post by harzem on September 27, 2017, 04:27:18 PM »

*until someone accidentally reports @gmail.com while burning the midnight oil

That's pretty much the part I need to think about. While itt's easy to block some domains, such as gmail, yahoo and others, we can't keep track of all email providers. Maybe if a domain is reported too many times, it can be reduced to a "notice" instead of "report".

I'll keep thinking about it

47

FraudRecord Technical Support / Re: Wildcards in searches

« Last post by michaelg on September 27, 2017, 04:22:14 PM »

Figured I'd ask in case it exists, if that's something you're thinking about adding that's great.*  Thanks!


*until someone accidentally reports @gmail.com while burning the midnight oil

48

FraudRecord Technical Support / Re: Wildcards in searches

« Last post by harzem on September 27, 2017, 04:06:36 PM »

It's impossible with one-way hashing. Partial searches are never a possibility with our algorithms.

However we may implement a "report email domain" feature, where one company reports just the domain name of the email address, and another company searches for the same domain. I'll give it a thought, thank you

49

FraudRecord Technical Support / Wildcards in searches

« Last post by michaelg on September 27, 2017, 03:59:32 PM »

I've noticed an uptick in problematic orders where the email address isn't with an email service but is also generic enough that if the fraudster is keen to how FR works, they can circumvent the matching email hash.

Example with a totally made up domain:
bob@Johnsonlandscaping.com signs up at Host A
John@Johnsonlandscaping.com signs up at Host B

Obviously these hash differently and wouldn't create a hit on FR.  It would be nice to be able to search *@johnsonlandscaping.com.  Obviously there's a technical hurdle there.  Any plans to add that? Or does it exist and I don't know about it?

50

FraudRecord Technical Support / Re: Issue after sign up

« Last post by harzem on September 18, 2017, 04:48:35 PM »

Apparently, the forum software we use, "Simple Machines Forum", has issued an update to how the sessions were handled. Since you need to have been logged into the forum to use the reporter profile page, and our custom code didn't anticipate the change, you were receiving errors.

I now reverted the forum update, and I'll inspect the code to make the upgrade possible again.

Thanks for reporting the error!