FraudRecord Forums

General Discussions => FraudRecord Technical Support => Topic started by: HGU on September 18, 2017, 04:34:07 PM

Title: Issue after sign up
Post by: HGU on September 18, 2017, 04:34:07 PM

Hi,

Wondering if someone would be able to help me, i have just signed up about (3 mins ago)

I am trying to "Create a Reporter Profile" but i keep getting an error message -

My Reporter Profiles
Reporter profiles are your company details that you need to specify in order to report any clients for misbehavior.

<< error message >>

Title: Re: Issue after sign up
Post by: harzem on September 18, 2017, 04:40:08 PM

I have removed the attachment and the error message from your post, but I will fix the issue right away, and let you know here.

Title: Re: Issue after sign up
Post by: harzem on September 18, 2017, 04:48:35 PM

Apparently, the forum software we use, "Simple Machines Forum", has issued an update to how the sessions were handled. Since you need to have been logged into the forum to use the reporter profile page, and our custom code didn't anticipate the change, you were receiving errors.

I now reverted the forum update, and I'll inspect the code to make the upgrade possible again.

Thanks for reporting the error!